About the Playbook
The Smart Places Playbook will help you use data and smart technologies to deliver great places that are safer, more vibrant, sustainable and inviting for all.
It provides a guided process to using smart technologies appropriately and connects you to a living library of available policies and resources.
The Playbook will help you:
- find the right policies to support the appropriate use of technologies
- link to relevant case studies to learn from people using smart technologies
- involve and engage your community to support trust and transparency
- identify and use the best technology solutions for your place.
Using the Playbook will help you to apply the Smart Places Customer Charter and grow community trust.
The Playbook is designed to help:
- NSW Government employees
- local government employees
- developers
- consultants
- planners and urban designers
- technology vendors and other industry practitioners.
The Playbook guides users through a process to develop smart places. Before using the Playbook, you should have a base understanding of what smart places are.
You can use the Playbook end-to-end using these stages described below. Or, visit each section as needed.
- Involving your community: This section will help you engage with your community and stakeholders when designing and delivering a smart place.
- Foundations: This section will:
- help you put the right policies in place to appropriately use smart technologies.
- link you to other learning resources so you have the right skills and capabilities in your organisation.
- Discover: This section will guide you to define your place. It helps set out the outcomes you want to achieve. After this stage, you will have the knowledge needed to start designing solutions.
- Design: This section will help you identify solutions. It will then help you plan for the technology, physical and digital assets you will need to deploy your solutions.
- Create: This section will help you move from planning to delivery of smart solutions.
- Manage and review: This section will guide you on how to monitor, maintain and review your solutions. This ensures your smart place can be continually improved, benefits of the investment quantified and value realised.
Our SmartNSW Case Study Library showcases projects and pilots using technology and data solutions to improve living in NSW.
The Playbook is a living library. We are using it to share knowledge and learnings and aggregate resources, so you can find the information you need.
This means it is never complete and you can play an active role in building it.
Provide and share feedback
We encourage you to share your feedback on the Playbook and consider the following points:
- Is the Playbook easy to use?
- Is there information missing?
- Send us case studies and tools that may be useful to others.
- Share lessons you have learned that can benefit others.
Email: smartnsw@transport.nsw.gov.au
Throughout the Playbook you will see opportunities to provide feedback.